Openness By Design

Trust Center

A plain-language account of what Looma collects, what it doesn't, and how our infrastructure is changing over time. No jargon, no legal hedging.

Two Documents

What's True Today, and What's Changing

We keep these separate on purpose. One is a factual record. The other is intent. Neither should be mistaken for the other.

The Record
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Transparency Report

What data we collect, what we deliberately don't, government and law enforcement requests we've received, moderation activity, and which third parties can see what. Published on a recurring basis. Every statement in it is about the present or the past, never the future.

Read the Report →
The Plan
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Infrastructure & Security Roadmap

Architecture, privacy, and security work we're planning or building, like moving moderation and storage in-house. Separate from the product roadmap on our homepage, which covers features and is decided by user vote in the app.

View the Roadmap →
Why We Split These

Facts and Plans Shouldn't Share a Page

A transparency report only means something if every line in it is true right now. Mixing in future plans, even clearly labeled ones, weakens that. So we don't.

The Transparency Report only ever describes what's already true.
The Infrastructure & Security Roadmap only ever describes intent, and nothing on it is a guaranteed date.
When something on the roadmap ships, it moves into the next Transparency Report and off the roadmap.
This roadmap covers infrastructure and security only. Product features are voted on by users in the app, and tracked on our homepage.